Future Inn Cardiff Bay

Excellent location, very easy to find. Right on Cardiff Bay, immediately off the roundabout at the end of the dual carriageway. Fabulous staff, so helpful and really went the extra mile, superb. Huge, airy room with excellent air-con (it was a really hot day), 2 huge beds and everything you could possibly need. Very impressed. Fantastic value for money. Chosen due to it having parking -ample parking available- and being close to the venue of the gig we were attending -The Depot, short uber away. Would definitely book there again the next time we're going to a gig at the depot.

The property was fine, but the booking process via booking.com was a shambles. 13 of our party waited over an hour for the manager to sort it out as Booking .com had cancelled one of the 6 rooms booked the night before we arrived for no reason!! They also appear to have not passed on full details of the other rooms required leading to some of the allocated rooms being inappropriate and not what we booked! All this happening after a long day travelling day at 8 in the evening was intolerable. Not sure I would trust Booking.com again with multiple bookings again.

Room: Our room was spacious, immaculately clean, and thoughtfully designed. All amenities were in perfect working order, and the room had everything we needed for a comfortable stay. The layout was practical and the decor created a relaxing atmosphere. Breakfast: The breakfast was a definite highlight - delicious variety of options including both continental and hot dishes. Fresh ingredients, well-prepared food, and something for every taste. The breakfast area was clean and well-maintained, making it a great way to start each day. Bed: The bed was exceptionally comfortable with high-quality linens and pillows. We had excellent sleep quality throughout our stay - the mattress provided perfect support and the bedding was fresh and cozy.

Every member of staff was polite and friendly, the rooms are large and spacious and the bed was comfortable, there is a safe in the room big enough for laptops and other valuables and there was also a 2 seater couch in the room which was nice to relax on rather than sitting on the bed or the chair at the dressing table. a nice touch was having wine glasses provided in the room along with water, tea & coffee and also 2 small packs of biscuits. we used the Thomas restaurant on the first night and the food was excellent value and quality and the waiting staff were brilliant,there is also a good sized bar area with decent seating to relax in. The breakfast was also excellent quality and there was never a shortage of any of the food on offer, overall this hotel is superb, i would definately choose a future inn again over the competition 10 out of 10

Very good location. Good size room with 2 double beds. (beds could have been a bit more comfortable though). Lovely carpets. Bathroom was good with good, powerful shower but decor in bathroom looked a bit old. Toilet flush handle seemed as if it was too weak. Big car park which was free as long as we typed in car reg at reception after checking in. Breakfast price (£16pp) is a bit of a rip off so didn't bother but no different to other hotels. Seemed soundproofed, so no noise whatsoever on 4th floor apart from doors opening and closing. Shops, bay area, supermarkets, restaurants, city centre, City Road (for halal food) all not far away at all.